Ohio AG Dewine seeking refund for prepaid customers of closed funeral home

COLUMBUS, Ohio (WCMH)– Ohio Attorney General Mike DeWine announced a lawsuit Wednesday against a now closed Columbus funeral home for failing to refund customers who prepaid for services.

According to DeWine’s office, McNabb Funeral Home and its owner Ronald McNabb sold pre-need contracts for funeral services before closing in 2013 or early 2014. The lawsuit accuses the establishment of violating Ohio’s Consumer Sales Practices.

When a funeral home closes, it is required by state law to provide a report of its pre-need accounts to the Ohio Board of Embalmers and Funeral Directors. McNabb eventually provided a handwritten list of 69 names, but did not provide any information about what the business would do with the accounts.

The Ohio Attorney General’s Office subpoenaed McNabb for further information about its pre-need accounts, but to date, McNabb has not responded. McNabb’s funeral licenses also have lapsed.

The Attorney General’s lawsuit, filed in the Franklin County Common Pleas Court, accuses McNabb of failing to refund consumers after it became impossible for the business to provide promised services. The lawsuit seeks relief for consumers, an injunction to stop further violations of Ohio’s Consumer Sales Practices Act, and civil penalties.

Consumers who have unfulfilled pre-need contracts with McNabb Funeral Home should contact the Ohio Attorney General’s Office at www.OhioAttorneyGeneral.gov or 800-282-0515.

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