MANHATTAN, N.Y. (WCMH)–A dream vacation for a couple from California turned into a trip they’d never forget but for all the wrong reasons.
The couple told ABC7 they received the trip as a present from Elgin Ozlen’s mother, and was going to include seeing the ball drop on New Year’s Eve in Times Square. But when they arrived at the Astor on the Park Hotel on the Upper West Side, where they’d be staying, they found a massive bedbug infestation under the mattress.
“We were expecting a vacation to remember the rest of our lives, and we will definitely remember it for the rest of our lives, but it won’t be a pleasant memory,” Ozlen told ABC7.
Ozlen posted video of the infestation on YouTube after they arrived on Wednesday.
The Department of Housing has not yet released a statement on the video, but Ozlen did say the hotel refunded him his money and was apologetic.