Man says computer repair scam cost him $2500

COLUMBUS (WCMH) — Anyone who uses computers on a regular basis would want or expect upgrades to their computer programs.

An offer to ‘fix and update’ his computer ended up costing a local man a lot of time and a lot of money.

While working on his computer, Rick Marchese received a notice about a Windows update and he clicked on the notice. Someone had taken control of his computer as he received a phone call from someone who claimed to be from Microsoft.

The caller told Marchese,  he could repair his computer but he was required to buy iTunes gift cards. Mr. Marchese was not familiar with iTunes cards and assumed it was connected to Microsoft.

At the end of the day, Marchese spent $2500 on iTunes cards.  He is embarrassed that someone took advantage of him but called me so other people won’t have to go through a similar experience.

‘It’s what they do and how they do it,” says Marchese. “The thing is, what if you’re vulnerable that precise time, you will fall for it.”

Marchese filed a police report, closed his accounts and changed all of his passwords.

When in doubt, call Microsoft or your service provider directly before allowing anyone access to your computer.

Cards for iTunes can only get you music and apps in the app store. A service technician asking you to purchase those or any other card is a clear red flag. provides commenting to allow for constructive discussion on the stories we cover. In order to comment here, you acknowledge you have read and agreed to our Terms of Service. Commenters who violate these terms, including use of vulgar language or racial slurs, will be banned. Please be respectful of the opinions of others and keep the conversation on topic and civil. If you see an inappropriate comment, please flag it for our moderators to review.

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